Atrium Towers

Welcome to your building information portal.

For maintenance requests, communications, and most resident services, please access the Urbanise Portal below.

Key building information, Body Corporate Rules, and important documents can be found on this page as well as on the Urbanise Platform.

Should you require further assistance, the Pharos team is here to help.

Chris Barker, Chair Body Corporate Committee

Living at Atrium Towers

  • To help maintain a safe, respectful, and enjoyable community for everyone, residents are asked to be mindful of the following key expectations:

    Respect Shared Spaces
    Please help keep common areas clean, tidy, and accessible. Damage, obstruction, or misuse of shared facilities is not permitted.

    Noise & Consideration
    Residents should avoid excessive noise or behaviour that may disturb neighbours, particularly during evening hours.

    Balconies & Building Appearance
    Balconies should be kept neat and tidy. Items visible from outside should be minimal and secure in Wellington wind conditions. External changes to the building or signage require approval.

    Rubbish & Recycling
    Please dispose of rubbish thoughtfully and follow recycling guidance to help keep facilities clean and costs fair for all residents.

    Smoking & Fire Safety
    The Atrium is a non-smoking building, including apartments, balconies, and common areas.

    Security & Access
    Please help maintain building security by ensuring doors are secure and promptly reporting lost fobs, keys, or security concerns.

    Pets
    Pets are generally not permitted within the building, except approved assistance animals.

    Maintenance & Alterations
    Please lodge maintenance requests via the Urbanise Portal. Any alterations or changes to units that may affect the building require prior approval.

    Please note: this is a summary only. Residents and owners should refer to the full Body Corporate Operating Rules for complete requirements.

  • The Atrium Towers Resident Guide contains helpful information for day-to-day living in the building. Key information includes:

    Maintenance & Building Support
    Most building-related maintenance requests, including common area issues and resident services, can be lodged through the Urbanise Portal. After-hours emergency contact information is also available for urgent building matters.

    Security & Building Access
    Access to the building is via FOBs and intercom. Residents are encouraged not to allow unknown people to “tailgate” into the building and to promptly report lost FOBs or keys.

    Rubbish & Recycling
    Recycling and rubbish facilities are located on B1. Please sort and clean recycling carefully to help keep costs down and avoid contamination charges.

    Mail & Deliveries
    Mailboxes are located on the ground floor opposite the lifts. Parcels are left at residents’ own risk.

    Utilities & Internet
    Atrium Towers is fibre-ready, and residents may choose their preferred power and internet providers.

    Building Amenities
    Residents have access to shared lobby and atrium spaces. A privately operated gym and pool are also located within the building.

    Parking & Transport
    Resident carparks are privately owned and must only be used for vehicles. Visitor parking is not available onsite.

    Fire Safety & Moving
    Please familiarise yourself with evacuation procedures and moving requirements before moving in or out of the building.

    Please note: this is a summary only. Residents and owners should refer to the full Resident Guide for complete information and building procedures.

  • The rubbish facilities are provided for residents to dispose of everyday household waste only. This includes typical domestic rubbish generated through daily living, such as food packaging, kitchen waste, and bathroom or laundry items.

    General Rubbish

    To ensure there is sufficient capacity for all residents, each apartment is asked to limit general landfill waste to approximately two tied supermarket bags per day (15–20 litres).

    Please:

    • Use securely tied rubbish bags

    • Empty liquids from bottles, cartons, and containers before disposal

    • Double-bag waste if needed to prevent spills and keep shared spaces clean

    Recycling

    Residents are encouraged to separate and clean recyclable items before disposal.

    Clean glass bottles, plastic containers, and cans may be disposed of in the recycling facilities in addition to your daily general rubbish allowance, provided items are:

    • Clean

    • Sorted correctly

    • Placed in the appropriate bins according to signage

    Please wrap any broken glass securely before placing it in landfill waste.

    Large, Non-Domestic or Special Waste

    Items that fall outside everyday household rubbish — including furniture, large household items, e-waste, renovation materials, or unusually large volumes of waste — should be disposed of privately via:

    • Local transfer stations (“the tip”)

    • Charity or opportunity shops

    • E-waste recycling services

    • Private sale or donation

    Working Together

    These facilities are shared by the whole community. By following these guidelines, residents help keep costs fair, recycling uncontaminated, and the facilities clean and accessible for everyone.

    Where excessive or inappropriate use results in additional costs to the Body Corporate, these may be recovered from the relevant apartment owner.

  • Carparks are intended for the parking of motor vehicles only and should be used with consideration for neighbouring residents and shared access areas.

    Please ensure that:

    Use of Carparks

    • Carparks are used for vehicle parking only

    • Personal belongings, storage items, or materials are not kept in carparks

    Parking Within Boundaries

    • Vehicles are parked fully within the boundaries of the allocated park

    • Vehicles do not encroach onto common areas or neighbouring spaces

    • Vehicles are parked considerately to allow safe access for neighbouring users

    Keeping the Area Clean

    • Carparks are kept tidy and free from litter

    • Any oil or fluid spills are cleaned promptly

    Courtesy Matters
    Please park thoughtfully and centrally within your space where possible to support safe access, door clearance, and movement around neighbouring vehicles.

    Please note: vehicles or items stored in breach of Body Corporate Rules may be removed at the owner’s expense.

    For full requirements, please refer to the complete Carpark Usage Guide.

  • To help maintain a clean, safe, and welcoming environment for all residents and visitors, opened beverages should not be carried through common areas of the building.

    This includes:

    • The foyer

    • Lifts

    • Stairwells

    • Passageways

    • Carpark areas

    This policy applies to all residents, guests, and visitors, and includes alcoholic and non-alcoholic beverages.

    Why This Matters

    Open beverages can result in spills, mess, and additional cleaning in shared spaces. Common areas are used by all residents and often form the first impression for visitors, prospective buyers, tenants, and contractors.

    Residents are kindly asked to ensure guests help maintain the standard of the building and are mindful of noise and behaviour when arriving or departing.

    As with all shared spaces, residents are responsible for the conduct of guests they invite into the building.

    Thank you for helping keep Atrium Towers clean, respectful, and enjoyable for everyone.

  • To help maintain the appearance and presentation of the building for all residents, clothing, towels, bedding, and laundry items should not be hung from windows, balconies, or any area visible from outside the building.

    This includes:

    • Clothes drying racks on balconies

    • Laundry hung over balcony railings

    • Items visible from windows or common areas

    These guidelines help preserve the quality, aesthetics, and shared enjoyment of the building for all residents.

    Thank you for helping keep Atrium Towers looking its best.

  • For more specific information relating to your apartment, such as:

    • ICP numbers,

    • maintenance requests,

    • EMP joining forms,

    • resident updates,

    • information packs for property management

    • information for sales

    Please access the Urbanise Portal.

Key Documents

The Body Corporate Rules help support a safe, respectful, and well-managed community at Atrium Towers. They outline shared expectations for residents and owners, covering matters such as noise, security, common areas, rubbish, parking, and building use to help protect the enjoyment, presentation, and long-term value of the building for everyone.

The Resident Guide has been created to help residents and owners navigate day-to-day living at Atrium Towers with ease. It includes practical information on building access, maintenance, amenities, rubbish and recycling, utilities, safety, and shared spaces to support a safe, respectful, and well-managed community.

The Move Out Checklist has been created to support a smooth transition for residents, landlords, and property managers while helping protect the presentation and shared spaces of Atrium Towers. It outlines key steps for moving, returning access items, updating resident information, and preparing the apartment for handover.